{"id":5821,"date":"2015-10-05T13:02:41","date_gmt":"2015-10-05T13:02:41","guid":{"rendered":"https:\/\/www.islandexcursionstenerife.com\/?page_id=5821"},"modified":"2026-09-14T07:46:04","modified_gmt":"2026-09-14T07:46:04","slug":"datenschutzerklarung","status":"publish","type":"page","link":"https:\/\/www.islandexcursionstenerife.com\/de\/datenschutzerklarung\/","title":{"rendered":"Datenschutzerkl\u00e4rung"},"content":{"rendered":"<h2>Our privacy policy at a glance<\/h2>\n<p><strong>Who are we?<\/strong> We are ISLAND EXCURSIONS S.L. and we process your data as the Data Controller. This means that we are responsible for how your personal data is used and protected.<\/p>\n<p><strong>What do we use your data for?<\/strong> We use the data you have provided online or by any other means in order to deal with your enquiries and suggestions, provide or supply the services requested, and process your online booking or purchase.<\/p>\n<p><strong>Why do we have it?<\/strong> We are entitled to process your data for different reasons. When you complete a form or send an e-mail with an enquiry or suggestion, we have a legitimate interest in dealing with it. If you make a booking or purchase, we must perform the contract you enter into with us, and we also have a legal obligation to issue an invoice containing your data when the service or booking is carried out.<\/p>\n<p><strong>Who do we share your data with?<\/strong> We will only share data with partner companies in order to deal with the requests received and provide our services, with banks and with bodies required by law. We never sell your data to third parties.<\/p>\n<p><strong>What rights do you have?<\/strong> You have the right to access, rectify or erase your personal data. You also have the right to object to our use of data you previously authorised us to use, to data portability and not to be subject to automated individual decision-making.<\/p>\n<p>When processing your personal data, we apply the following principles to guarantee the greatest protection for you:<\/p>\n<ul>\n<li><strong>Lawfulness, fairness and transparency:<\/strong> we will only process your personal data where there is a legal basis legitimising the processing, informing you in advance, clearly and transparently, about its purposes and other applicable circumstances.<\/li>\n<li><strong>Data minimisation:<\/strong> we will only request data strictly necessary in relation to the purposes for which we require it. The minimum possible.<\/li>\n<li><strong>Storage limitation:<\/strong> data will be kept for no longer than necessary for the purposes of the processing; depending on the purpose, we will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and delete records that have been inactive for a considerable time.<\/li>\n<li><strong>Integrity and confidentiality:<\/strong> your data will be processed in such a way as to guarantee appropriate security and confidentiality of the personal data. We take all necessary precautions to prevent unauthorised access to or misuse of our users&#8217; data by third parties.<\/li>\n<\/ul>\n<p>This privacy policy contains more detailed information about the use we make of the personal data of our clients, suppliers and users, and in general of all persons who are in contact with us, regardless of the means used to communicate (online form, telephone, e-mail or in person).<\/p>\n<p>We like to be transparent about what we do with your personal data, so that you understand the implications of the uses we carry out and the rights available to you in relation to your data. For this reason we keep our Privacy Policy, the <a href=\"https:\/\/www.islandexcursionstenerife.com\/de\/rechtshinweis\/\">Legal Notice<\/a> and the <a href=\"https:\/\/www.islandexcursionstenerife.com\/de\/cookie-richtlinie\/\">Cookie Policy<\/a> up to date; you can consult all of this information on this website.<\/p>\n<h2>1. Who is the controller of your data?<\/h2>\n<p>The controller of your data is ISLAND EXCURSIONS S.L.:<\/p>\n<div class=\"tabla-legal\" style=\"overflow-x:auto;margin-bottom:1.5em;\">\n<table style=\"width:100%;\">\n<tbody>\n<tr>\n<td><strong>Identity<\/strong><\/td>\n<td>ISLAND EXCURSIONS S.L. &#8211; B01807502<\/td>\n<\/tr>\n<tr>\n<td><strong>Address<\/strong><\/td>\n<td>Bulevar Chajofe, Edif. Eden, 3, 210 &#8211; 38650 Playa de los Cristianos (Santa Cruz de Tenerife, Spain)<\/td>\n<\/tr>\n<tr>\n<td><strong>Telephone<\/strong><\/td>\n<td>+34 922 79 75 73<\/td>\n<\/tr>\n<tr>\n<td><strong>E-mail<\/strong><\/td>\n<td>info@nereizerdie.com<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>ISLAND EXCURSIONS S.L. informs users that the data provided through browsing our website, through the various data collection forms or by sending e-mails will be processed by ISLAND EXCURSIONS S.L., and that such processing is recorded in the Register of Processing Activities managed by ISLAND EXCURSIONS S.L. in accordance with the GDPR.<\/p>\n<h2>2. What are your personal data used for?<\/h2>\n<p>At www.islandexcursionstenerife.com we process data both of the users of our website and of third parties who have dealings with us. In order to help you understand how we process your data, we have differentiated the purpose for which the data is used, the types of data and the legal basis according to the category of individuals whose data we process.<\/p>\n<h3>Website users<\/h3>\n<p><strong>What data do we collect from our website users?<\/strong><\/p>\n<ul>\n<li>Data of users who complete any of the available forms: identification data (name and surname, telephone, postal and e-mail address) and data relating to the request.<\/li>\n<li>Data of users who browse our website: browsing data obtained through the cookies and similar technologies used on the website, including, where consented to by the user, the corresponding measurement or analytics tools.<\/li>\n<\/ul>\n<p><strong>For what purposes will we process your personal data?<\/strong><\/p>\n<ul>\n<li>To send you the information and provide the service you request through the various forms available on our website.<\/li>\n<li>To organise, communicate and hold events or similar activities.<\/li>\n<\/ul>\n<p><strong>How do we obtain your data?<\/strong> Through the form completed by the website user for the purpose stated therein. Submission of the form is subject to acceptance of this privacy policy by ticking the box indicated.<\/p>\n<p><strong>What is the legal basis for processing your data?<\/strong> The express consent of the user (Article 6.1.a GDPR), given by completing and ticking the different forms, is what legitimises the processing by ISLAND EXCURSIONS S.L. The user may withdraw the consent given at any time, although withdrawal does not affect processing carried out prior to it.<\/p>\n<p>The user&#8217;s consent is the legal basis for the installation and use of cookies that are not strictly necessary for the operation of the website. Such consent may be withdrawn or modified at any time through the cookie settings panel, without this affecting the lawfulness of the processing carried out prior to its withdrawal.<\/p>\n<p>The performance of a contract or the taking of pre-contractual steps also applies when the client makes a request through the different forms available on our website or requests information about the services provided by ISLAND EXCURSIONS S.L.<\/p>\n<h3>Clients<\/h3>\n<p><strong>What data do we collect from our clients?<\/strong><\/p>\n<ul>\n<li>Data of clients who complete any of the forms available at www.islandexcursionstenerife.com, as well as at the physical premises of ISLAND EXCURSIONS S.L.: identification data (name and surname, telephone, postal and e-mail address) and data relating to the request.<\/li>\n<li>Data of clients who make a booking or order in person at our premises: name and surname, postal and e-mail address, telephone and billing address.<\/li>\n<li>Data of our clients obtained through our contracts and quotations.<\/li>\n<li>Data of clients who make a booking or purchase online or in person: identification data (title, name, surname, postal and e-mail address, telephone, billing address) and transaction data (services booked or provided, means of payment, invoice or receipt for the booking or purchase).<\/li>\n<\/ul>\n<p><strong>How do we obtain your data?<\/strong> If you are an online client, through the form you complete to request information, a quotation or an order, or to complete the booking or purchase online on our website or booking platform. Submission of the form is subject to acceptance of this privacy policy by ticking the box indicated. Browsing data may be obtained through the cookies and similar technologies used on the website; non-necessary cookies will only be used where the user has previously given consent through the settings panel provided for that purpose.<\/p>\n<p>If you are an in-person client, we obtain your data through the client registration form, the acceptance of the quotation submitted or the signed contract.<\/p>\n<p><strong>For what purposes will we process your personal data?<\/strong><\/p>\n<ul>\n<li>To generate and manage the documentation associated with your requests, bookings and purchases.<\/li>\n<li>To provide you with information about offers, services and services related to your booking or purchase.<\/li>\n<li>To process your online booking or purchase through our platform.<\/li>\n<\/ul>\n<p><strong>What is the legal basis for processing your data?<\/strong> The performance of a pre-contract or contract in order to send you the information and manage the service provided or the product supplied, which would otherwise not be possible. The user may withdraw the consent given at any time.<\/p>\n<h3>Social media contacts<\/h3>\n<p><strong>What data do we collect?<\/strong> Identification data on the social network: ISLAND EXCURSIONS S.L. will not request data beyond what you have included in your user profile.<\/p>\n<p><strong>For what purposes will we process your personal data?<\/strong> To answer and manage your enquiries, requests or petitions, and to interact with you while you are part of our community of followers.<\/p>\n<p><strong>What is the legal basis for processing your data?<\/strong> The performance of a pre-contract or contract binding you to the relevant social network, and in accordance with their privacy policies:<\/p>\n<ul>\n<li>Facebook: <a href=\"http:\/\/www.facebook.com\/policy.php?ref=pf\" target=\"_blank\" rel=\"noopener nofollow\">http:\/\/www.facebook.com\/policy.php<\/a><\/li>\n<li>Instagram: <a href=\"https:\/\/help.instagram.com\/155833707900388\" target=\"_blank\" rel=\"noopener nofollow\">https:\/\/help.instagram.com\/155833707900388<\/a><\/li>\n<li>X (Twitter): <a href=\"http:\/\/twitter.com\/privacy\" target=\"_blank\" rel=\"noopener nofollow\">http:\/\/twitter.com\/privacy<\/a><\/li>\n<li>LinkedIn: <a href=\"http:\/\/www.linkedin.com\/legal\/privacy-policy\" target=\"_blank\" rel=\"noopener nofollow\">http:\/\/www.linkedin.com\/legal\/privacy-policy<\/a><\/li>\n<li>Pinterest: <a href=\"https:\/\/about.pinterest.com\/es\/privacy-policy\" target=\"_blank\" rel=\"noopener nofollow\">https:\/\/about.pinterest.com\/es\/privacy-policy<\/a><\/li>\n<li>YouTube: <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noopener nofollow\">https:\/\/policies.google.com\/privacy<\/a><\/li>\n<\/ul>\n<p>www.islandexcursionstenerife.com has a cookie management mechanism that allows users to give or refuse consent for the installation of non-necessary cookies, as well as to configure their preferences by category. Cookies requiring consent will not be installed until the user has taken affirmative action through the panel provided for that purpose. Users may withdraw or modify their consent at any time through the corresponding settings panel. Detailed information about the cookies used, their purposes, third parties, retention periods and management mechanisms is available in the <a href=\"https:\/\/www.islandexcursionstenerife.com\/de\/cookie-richtlinie\/\">Cookie Policy<\/a>.<\/p>\n<h2>3. How long do we keep your data?<\/h2>\n<h3>Website users<\/h3>\n<p>Data processed on the basis of the website user&#8217;s consent will be kept for as long as it remains relevant for the purpose for which it was collected and consent is not withdrawn.<\/p>\n<p>For data processed on the basis of legitimate interest, the retention period will be linked to the reason for which the data was collected, always ensuring appropriate safeguards and respect for the rights and freedoms of data subjects.<\/p>\n<p>For data processed on the basis of the performance of a contract or the taking of pre-contractual steps, the retention period will be that during which the contractual relationship remains in force, as well as any subsequent period for which the data must be kept by legal obligation.<\/p>\n<p>Information about the retention periods of the cookies and similar technologies used is available in the <a href=\"https:\/\/www.islandexcursionstenerife.com\/de\/cookie-richtlinie\/\">Cookie Policy<\/a>.<\/p>\n<h3>Clients<\/h3>\n<p>Data processed on the basis of the client&#8217;s consent will be kept for as long as it remains relevant for the purpose for which it was collected and consent is not withdrawn.<\/p>\n<p>For data processed on the basis of legitimate interest, the retention period will be linked to the reason for which the data was collected, always ensuring appropriate safeguards and respect for the rights and freedoms of data subjects.<\/p>\n<p>Data processed on the basis of a contract, as well as where part of the processing is legitimised by a legal obligation, will be kept for as long as the contractual relationship is in force. Once it has ended, where the processing is linked to a legal obligation, the retention period will be the one legally provided for, and the data subject may not revoke the processing except in the cases of blocking legally provided for.<\/p>\n<h3>Social media contacts<\/h3>\n<p>The data processed of social media contacts will be kept for as long as the user and ISLAND EXCURSIONS S.L. remain connected on the social network. As the processing of the data does not depend directly on ISLAND EXCURSIONS S.L., we can only consult or remove your data on a restricted basis. We will process your data for as long as the social network user remains linked to ISLAND EXCURSIONS S.L. as a friend, likes, follows or uses similar buttons.<\/p>\n<p>In order to rectify data, restrict information or restrict published content that you share, ISLAND EXCURSIONS S.L. will not be responsible for making such corrections; they must be made by the social network user by configuring their profile in accordance with the privacy policy of the social network itself.<\/p>\n<p>Regardless of the legal basis covering the collection of the data, it may be processed for scientific, historical or statistical research purposes, always implementing appropriate safeguards and respecting the rights and freedoms of data subjects.<\/p>\n<h2>4. Additional information about data processing<\/h2>\n<p>Only persons over 14 years of age may provide data through our website and e-mail. If you are under this age, you must have the consent of your parents or legal guardians.<\/p>\n<p>The User guarantees the authenticity and accuracy of all data communicated to ISLAND EXCURSIONS S.L. and declares that they are over 14 years of age, and shall be solely responsible for any false or inaccurate statements made.<\/p>\n<p>In order to make a booking or purchase online, the user must be over 18 years of age or have sufficient legal capacity to enter into a contract.<\/p>\n<p>The personal data processed by ISLAND EXCURSIONS S.L. may be mandatory or voluntary. In order to guarantee your privacy, special categories of data will not be requested through the web forms. If it is necessary to collect special categories of data in order to provide a service, they will be requested by other means. The data requested in the forms are identification data and data relating to the request.<\/p>\n<p>Voluntary information is information that the user is not obliged to provide in order to contact us. The fields marked with an asterisk (*) or with the word &#8222;required&#8220; in our forms are mandatory; refusal to supply them will make it impossible to provide the service or deal with the request.<\/p>\n<p>If you provide us with third-party data, you declare that you have their consent and undertake to pass on to them the information provided in this clause, exempting ISLAND EXCURSIONS S.L. from any obligation. Nevertheless, ISLAND EXCURSIONS S.L. may carry out checks to confirm that the third party has been informed, adopting the due diligence measures established in data protection legislation.<\/p>\n<h2>5. Who will your data be disclosed to?<\/h2>\n<p>Data will not be transferred to third parties except by legal obligation or where necessary in order to deal with your request. The recipients to whom your data may be disclosed include:<\/p>\n<ul>\n<li>SIERRA Y GONZALEZ, S.A., ISLAND EXCURSIONS S.L. &#8211; VIAJES NERE I ZERDIE, YAIZA BUS, S.L., SPLENDID BUS, S.L., SIERRA Y GONZ\u00c1LEZ LIMO, S.L., SCHOOL BUS, S.L., NORTE SUR TENERIFE, S.L., BLUE TENERIFE BUS, S.L. and SIERRA Y FUMERO CAR, S.L.<\/li>\n<li>Public administrations and bodies where required by tax, employment, social security or any other applicable legislation.<\/li>\n<li>Companies acting as data processors (fraud detection and prevention providers, technology services, customer service providers, advertising and marketing services and, in general, any third-party providers necessary for the provision of the services offered by ISLAND EXCURSIONS S.L., such as courier service providers and, where applicable, transport service providers).<\/li>\n<\/ul>\n<h2>6. Are there international data transfers?<\/h2>\n<p>ISLAND EXCURSIONS S.L. will endeavour to ensure that personal data processing takes place within the European Economic Area. However, the use of certain technology providers or third-party services may involve international data transfers.<\/p>\n<p>Where international transfers of personal data take place, they will be carried out in accordance with the GDPR, by means of an adequacy decision of the European Commission or, where necessary, by adopting the appropriate safeguards provided for in applicable legislation, such as the standard contractual clauses approved by the European Commission.<\/p>\n<p>Users may request additional information about any applicable international transfers and the safeguards adopted.<\/p>\n<h2>7. What rights do you have and how can you exercise them?<\/h2>\n<p>Users may exercise the following rights before ISLAND EXCURSIONS S.L.:<\/p>\n<ul>\n<li>Access their personal data.<\/li>\n<li>Rectify it when it is inaccurate or incomplete.<\/li>\n<li>Request the erasure or cancellation of the data when, among other reasons, it is no longer necessary for the purposes for which it was collected.<\/li>\n<li>Object to its processing.<\/li>\n<li>Request the restriction of the processing of their data where any of the conditions provided for in the legislation applies.<\/li>\n<li>Request the portability of their data in the cases provided for in the legislation.<\/li>\n<li>Not be subject to automated decisions.<\/li>\n<li>Withdraw the consents given.<\/li>\n<\/ul>\n<p>In order to exercise these rights, users must send a written request indicating the right they wish to exercise, together with a document proving their identity and a postal or e-mail address for notification purposes. This request may be sent either by post to ISLAND EXCURSIONS S.L., Bulevar Chajofe, Edif. Eden, 3, 210 &#8211; 38650 Playa de los Cristianos, Spain, or by e-mail to info@nereizerdie.com.<\/p>\n<p>ISLAND EXCURSIONS S.L. must respond to the request within one month of receipt. This period may be extended by a further two months where necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receipt of the request, stating the reasons for the delay.<\/p>\n<p>Data subjects also have the right to lodge a complaint with the competent Supervisory Authority (the Spanish Data Protection Agency) if they consider that ISLAND EXCURSIONS S.L. has infringed the rights granted to them by data protection legislation, at <a href=\"https:\/\/www.aepd.es\" target=\"_blank\" rel=\"noopener nofollow\">www.aepd.es<\/a>.<\/p>\n<h2>8. Is my data safe?<\/h2>\n<p>ISLAND EXCURSIONS S.L. has a current contract with the hosting company ARSYS INTERNET S.L.U. for the hosting of its website. It is a European company with the latest security systems in place.<\/p>\n<p>In any case, ISLAND EXCURSIONS S.L. guarantees the adoption of appropriate measures to ensure the confidential processing of your data, given its confidential nature, and undertakes to keep such data secret, treating it with the utmost discretion. It declares that it has implemented in its information system the security policies corresponding to the type of data handled in accordance with Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).<\/p>\n<p>All data provided through our platform is collected using a secure protocol. Our website has an SSL certificate which means that when a user visits our website and exchanges information with us, an encrypted connection is established.<\/p>\n<h2>9. Links to other websites<\/h2>\n<p>If you choose to leave our website through links to other websites not belonging to our company, ISLAND EXCURSIONS S.L. shall not be responsible for the privacy policies of those websites or for the cookies they may store on the user&#8217;s computer.<\/p>\n<p><strong>Date: 10\/09\/2026<\/strong><br \/><strong>Version: V.1.0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our privacy policy at a glance Who are we? We are ISLAND EXCURSIONS S.L. and we process your data as the Data Controller. This means that we are responsible for how your personal data is used and protected. What do we use your data for? We use the data you have provided online or by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-5821","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.islandexcursionstenerife.com\/de\/wp-json\/wp\/v2\/pages\/5821","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.islandexcursionstenerife.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.islandexcursionstenerife.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.islandexcursionstenerife.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.islandexcursionstenerife.com\/de\/wp-json\/wp\/v2\/comments?post=5821"}],"version-history":[{"count":7,"href":"https:\/\/www.islandexcursionstenerife.com\/de\/wp-json\/wp\/v2\/pages\/5821\/revisions"}],"predecessor-version":[{"id":17326,"href":"https:\/\/www.islandexcursionstenerife.com\/de\/wp-json\/wp\/v2\/pages\/5821\/revisions\/17326"}],"wp:attachment":[{"href":"https:\/\/www.islandexcursionstenerife.com\/de\/wp-json\/wp\/v2\/media?parent=5821"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}