1. What are cookies?
A cookie is a text file that a web server can store on your device’s hard drive in order to save some kind of information about you as a user. Cookies are used for various purposes, such as storing data for future visits, recognising the user and avoiding asking for authentication again, knowing which pages you visit, or saving your preferences in customisable areas. Websites normally use cookies to obtain statistical information about their pages and to analyse the behaviour of their clients or users.
Cookies used for any of the following purposes are exempt from the obligations set out in Article 22.2 of the Spanish LSSI:
- Solely to allow communication between the user’s device and the network.
- Strictly to provide a service expressly requested by the user.
The exempt cookies therefore include those whose purpose is:
- “User input” cookies: those stored on the device when the user enters information on a website, for example when filling in a web form.
- User authentication or identification cookies (session only): their function is to identify a user when they enter their credentials to log in.
- User security cookies: cookies that detect security problems or risks, for example repeated failed login attempts.
- Media player session cookies: they allow multimedia content to be played on the websites the user visits.
- Load balancing session cookies: they connect the website server and the user’s device so that information can be transmitted between them.
- User interface customisation cookies: they remember users’ preferences while browsing a website, for example the language or the chosen browser.
- Certain plug-in cookies for exchanging social content: used when the user visits social networks through a website, for example when sharing an article on social media.
The specific uses we make of these technologies are described in the following sections.
2. Types of cookies
Cookies can be classified according to the following criteria.
According to who installs the cookie, they may be:
- First-party cookies: those sent to the user’s terminal device from a device or domain managed by the publisher itself and from which the service requested by the user is provided.
- Third-party cookies: those sent to the user’s terminal device from a device or domain managed by us or by a third party, but where the information collected by the cookies is managed by a third party other than the website owner.
According to their retention period, cookies may be:
- Session cookies: those that last for as long as the user is browsing the website and are deleted when browsing ends.
- Persistent cookies: they are stored on the user’s device for a longer time, making it easier to keep the chosen preferences without having to repeat certain settings every time the website is visited.
According to their purpose, cookies may be:
- Technical cookies: those that are essential and strictly necessary for the correct operation of a website and the use of the various options and services it offers.
- Customisation cookies: they allow the user to choose or customise features of the website such as the language, regional settings or browser type.
- Analytical cookies: those used by websites to build browsing profiles and understand users’ preferences in order to improve the range of products and services offered.
- Advertising cookies: those that store information about users’ behaviour obtained through the continuous observation of their browsing habits, which makes it possible to develop a specific profile in order to display advertising based on it.
3. Cookies used on our website
www.islandexcursionstenerife.com uses the following types of cookies:
Technical cookies. They allow the user to browse the website, remember passwords and use features such as the shopping cart.
Customisation cookies. They allow us to know the user’s preferences: language, products viewed, etc.
Analytical cookies. We use Google Analytics cookies to quantify the number of users visiting the website. These cookies make it possible to measure and analyse the way users browse the website. This information allows ISLAND EXCURSIONS S.L. to continuously improve its services and the user experience. For more information, please see the Google Analytics privacy page.
The first-party and third-party cookies used on our website, installed on our own domain, are the following:
| Cookie name | Purpose | First / third party | Duration | When is it installed? |
|---|---|---|---|---|
| _ga | Distinguishes users and collects information about the use of the website in order to produce browsing statistics through Google Analytics. | Third party | 1 year | When analytical cookies are accepted. |
| _ga_* | Maintains the session state and collects information about user interactions in order to produce statistics through Google Analytics 4. | Third party | 1 year | When analytical cookies are accepted. |
| _gcl_au | Stores and tracks conversions associated with advertising campaigns and measures the effectiveness of Google ads. | Third party | 3 months | When advertising cookies are accepted. |
| cmplz_banner-status | Records whether the user has interacted with the cookie banner so that it is not shown again unnecessarily. | First party | 1 year | When interacting with the cookie banner. |
| cmplz_consented_services | Stores the services for which the user has given or refused consent. | First party | 1 year | When saving cookie preferences. |
| cmplz_functional | Stores the user’s choice regarding the use of functional cookies. | First party | 1 year | When saving cookie preferences. |
| cmplz_marketing | Stores the user’s choice regarding the use of marketing-related cookies. | First party | 1 year | When saving cookie preferences. |
| cmplz_policy_id | Stores the identifier of the cookie policy version associated with the user’s consent. | First party | 1 year | When accepting or configuring cookie preferences. |
| cmplz_preferences | Stores the user’s choice regarding cookies used to remember their preferences. | First party | 1 year | When saving cookie preferences. |
| cmplz_statistics | Stores the user’s choice regarding cookies intended for statistical measurement. | First party | 1 year | When saving cookie preferences. |
| ie_widget_session | Keeps the session information needed for the operation of certain components or widgets embedded in the website. | First party | 14 days | When using the website or the features associated with the widget. |
| wp-wpml_current_language | Stores the currently selected language in order to display the website content in the corresponding language. | First party | Session | When accessing the website or selecting a language. |
This website, like most websites, includes features provided by third parties. Our website is a living website and new designs or third-party services may be added. This may occasionally change the cookie configuration and result in cookies that are not described in detail in this policy.
The third-party cookies used on our website, installed by third-party domains, are the following:
| Owner | Name | When is it installed? | Description | Duration |
|---|---|---|---|---|
| AEC | When Google services embedded in the website are loaded or used. | Helps ensure that requests made during a session genuinely come from the user and helps prevent fraudulent or malicious use. | 6 months | |
| NID | When Google services embedded in the website are loaded or used. | Stores user preferences and information in order to provide and personalise Google services and, in certain cases, to display and measure advertising. | 6 months | |
| SEARCH_SAMESITE | When certain Google services embedded in the website are loaded or used. | Manages the sending of cookies in cross-site requests and contributes to the security of Google services. | 6 months | |
| SOCS | When Google services are used and privacy or consent preferences are managed. | Stores the user’s choices regarding consent and privacy in Google services. | 1 year |
Our website does not control the cookies used by these third parties. For more information about cookies from social networks or other external websites, we recommend reviewing their own cookie policies.
4. Information and obtaining consent for installation
www.islandexcursionstenerife.com has put in place appropriate mechanisms for obtaining user consent in relation to cookies, tracking pixels and web beacons that are not strictly necessary. This includes analytics or measurement tracking devices, which will not be installed without the express acceptance of the user.
When you access our website, a pop-up appears providing full details about cookies and other tracking devices, offering granular acceptance of them.
Users will not have to give their consent every time they visit the website. We will keep their consent and tracking device preferences for a maximum period of 24 months. Before that period elapses, we will ask them to renew their consent in relation to cookies and other tracking devices.
You can change or withdraw your consent at any time from the panel below:
5. How can I prevent cookies from being installed?
Users may refuse the installation of any cookies and other tracking devices, according to their preferences, except those they expressly authorise and those of a technical nature that must be installed to guarantee the correct operation of the website, by indicating those they wish to install or reject in the cookie acceptance pop-up or window that appears when entering the home page. There are, however, other ways to prevent cookies or other tracking devices from being installed on your device, as indicated below.
Users may configure their browser to accept or reject the cookies they receive, or so that the browser warns them when a server wants to store a cookie. If certain technical cookies are disabled, the correct operation of some website features cannot be guaranteed.
Users may prevent Google Analytics analytical and advertising cookies from being stored on their device by using the opt-out systems provided by Google Analytics.
Below are some examples of how to disable cookies through your browser settings:
- Microsoft Edge / Internet Explorer: Microsoft support
- Firefox: Mozilla support
- Safari: Apple support
- Chrome: Google support
- Opera: Opera support
For further information, you can visit the website of the Spanish Data Protection Agency, which helps configure privacy on social networks, browsers and mobile operating systems.
There are also third-party tools available online that allow users to detect the cookies on each website they visit and manage their deactivation, for example Ghostery or Your Online Choices.
In any case, users may allow or block cookies, as well as delete their browsing data (including cookies), from the browser they use. Please consult the options and instructions offered by your browser. Please note that if you accept third-party cookies, you will need to delete them from the browser options.
6. Links to other websites
If you choose to leave our website through links to other websites not belonging to our company, we shall not be responsible for the privacy policies of those websites or for the cookies they may store on the user’s computer.
7. How do we collect and use IP addresses?
The website servers may automatically detect the IP address and domain name used by users.
An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows the subsequent processing of data in order to determine whether consent has been given for the installation of cookies and to carry out purely statistical measurements of the number of visits to the website, the order of visits, the access point, etc.
8. International data transfers
The cookies and other tracking devices installed on our web domain are installed on our server, so the data collected by them is not subject to international data transfers.
Third-party cookies installed on our website by third-party domains may be subject to international data transfers. You can find out about any transfers that may be carried out by the third parties identified in this Cookie Policy in their corresponding policies (see the following link: Google policies).
9. Updates to our cookie policy
This policy is reviewed periodically to ensure that it remains current, and it may therefore be modified. We recommend that you visit this page regularly, where we will inform you of any updates.
You can also consult our Legal Notice and our Privacy Policy.
Date: 10/09/2026
Version: V.2.0